RWC 2023 Ireland Cap - Bottle Green
How long does it take to receive an order?
We aim to ship stock orders within 24-48 hours, but will always ship everything as quickly as possible.
Our retro range has got an extended leadtime of around 28 days and please allow approximately 14 days for us to ship our concept kits.
What is the status of my order?
After placing an order, you can view the order status 24 hours a day by simply clicking on the "My Account" link at the top right corner of every page of our website. You can also find a "My Account" link in the footer on mobile.
How can I track my order?
You will receive an email upon creation of the shipping label, which means your order is getting ready to go out the door and be shipped to you.
Can I return my order?
We accept returns within 28 days. You can only return items which are in original condition with labels intact.
Below you'll find answers to a variety of questions regarding the dispatch and delivery of your order. If there's anything missing feel free to email our customer service team at email@example.com
How long will it take to dispatch my order?
The majority of our orders will be dispatched within 24 hours.
If we have any delay in shipping your order, we will notify you of the estimated shipment date and you can decide whether you wish to proceed with the order.
However, the majority of orders are dispatched within 1 working day.
When your order is shipped you'll receive an email notification from us along with the tracking information for your delivery. You can refer to this for updates on when your package will arrive.
Do you ship worldwide?
Yes we do. We work with a variety of couriers to send packages all over the world.
How much does delivery cost?
UK Orders - £4.99
We offer free UK shipping over £100.
Europe - £9.99
USA - £9.99
Rest of the World - £14.99
We also have additional premium tracked and express options available.
How long does delivery take?
Once dispatched UK orders will be delivered within 1-3 business days,
International orders are variable and can take up to 21 days from dispatch excl any customs delays. Please refer to your tracking.
Where is my order?
If you've received a dispatch email advising that your order is on it's way you'll be able to track it there with the link we've sent. If you require further assistance please contact our customer service team via the 'Contact us' Page.
Why You Should Choose Us...
Members Only Perks
Sign up for a UK Rugby Store Merchandise and get exclusive notifications of sales & discount codes which are not available on site.
We stock the leading brands, including Macron, Umbro & Asics. Your satisfaction is key so you can return new, unprinted items within 28 days.
We offer multiple payment methods including all major credit/debit cards, Paypal & deferred payment methods such as Laybuy.